Success in software relies not just on the quality of the engineering, but on the quality of the relationship
Tailwind partners with clients across the globe to deliver best-in-class technology solutions to solve real-world business challenges.
Our development expertise is powered by our best-in-class technology solutions group, Integritas. Since 2004, Integritas has partnered with clients to deliver web, mobile, cloud, software and big data solutions. With global offices in Austin, Texas, Latin America and Asia, the Integritas team is comprised of seasoned technology visionaries, software developers, architects, UX/UI designers and product strategists.
Our delivery is based on a flexible model we like to call Software as a Relationship (SaaR) allowing our clients to reduce long term development & operating expenses while at the same time steadily improving quality. We have the scale and breadth across multiple platforms and development languages to employ the right tools for the right job.
The SaaR Model
The Software as a Relationship (SaaR) model is a structure that leverages a tight partnership and transparent, frequent communication and expectations management through all phases of planning, design, and development, reducing risk, development cost and improving quality of delivery. Read More
Flexible Engagement Models
We believe in operating in the mode in which our clients are most comfortable, so we deliver services in a way that has the flexibility to meet those needs:
Dedicated Teams: Dedicated full long term development teams that focus on nothing other than your business. Teams can include full product management and advanced solution architecture capabilities across multiple technologies, or be dedicated to long term application maintenance tasks.
Project-based: Trust your projects to highly customized and skilled technologists that deliver results.
Partial Resource: Many times a fractional resource is the best solution, lowering long term costs and helping to maintain or service systems on an ongoing basis
Staff Augmentation: Put together the specific team members you need, operating under your direction and working in the practices in which you are most productive.
The Tailwind Difference
We consider each of our clients as partners. Beyond a mere vendor, we want to be your long term development partner – a true extension of your team, from conception to business analysis to UX, development, and deployment. Leverage our expertise in every area from concept to launch. As your development partner, our long-term success is tied to yours.
As a partner, you have complete insight into our processes and total visibility into progress, status, costs, and expected outcomes.
A Team Dedicated to Your Success
Our team is constantly working to keep up to date on new technologies and development frameworks. Our advanced solution architecture, strategy, product, UX, and project management teams are based in the U.S., and much of our development teams reside in South America and Asia for true round-the clock global development.
Product & Outcome Focus
While most development firms can build whatever the customer wants, it takes discipline to realize that a sound product-oriented strategy brings order to feature chaos and predictability to other areas of your business. We proactively drive product planning and roadmap discussions to bring you a peace of mind – regardless of the type of application or business function it will perform.
Our Agile software development methodology enables software projects to be executed with less wasted effort, reduced cost, and on a faster overall schedule. We want you to “see and hold” versions of your software as fast as possible to garner early feedback from your beta customers.
So what is the difference between SaaR and the typical vendor relationship?
Understand the business model, the problem being solved
Exhibit transparency in all aspects including plan creation
Focus on the business
Ensures feature decisions and roadmap timing are validated (i.e. “can talk ourselves out of work”)
Interested in delivering quickly so clients can realize business benefit as soon as possible
Objective: Client’s success
Our success is inextricably linked
Flexible engagement models to do business the way you need
Leverages all available tools and resources to save client money and speed time to market
We leverage our own collective network to make introductions for potential business partnerships
Focused only on the requirements that first have to be defined by the client. Assumes perfect design and does not question even when this is not the case
Hides costs behind scope
Shifts risk when things are not as desired
Focused on the project
Tend to say “yes” to all requests…for additional cost
Roadmap is customer’s sole responsibility
Long projects mean more revenue
Objective: Vendor’s Success
One, or few, inflexible delivery models that may not reflect client operating model
Limited platform or language support
“Have a hammer – everything is a nail”
Lack of clarity, communication, or transparency into all elements of the delivery of service
For our Clients, the experience leads every aspect of the relationship. We only partner with Clients where we feel there can be a positive experience – and business result for both of us.
The experience is equally important when it comes to our internal culture at Tailwind. We spend a lot of time at work, why would you want to be around people that you could not both have fun and do great things together with?
The leadership team at Tailwind came together from other organizations in the technology industry with the specific charter of creating an environment where culture is a treasured asset and every member of the team is valued and given the opportunity to create a great life for themselves and their families. This culture transcends the internal operations as well because a happy member of the team is going to go the extra mile to make sure that our clients have a positive experience and a productive outcome.
What is Software-as-a-relationship? - 2016-10-17 08:00:59
The founding partners of Tailwind have all held executive and departmental leadership positions in companies ranging from small businesses to multi-national corporations and we have all seen how the nature of the relationships between companies, their employees, and their customers have evolved. This dynamic has created a situation where more often than not vendors fail to deliver the desired results from both commercial off-the-shelf and custom business applications. Tailwind changes all of this by deploying a partnership method called Software-as-a-relationship.
Paulo Vieira is a Managing Partner focused on all Technical Operations and delivering world-class business solutions
Prior to working with Tailwind, Paulo founded lntegritas Solutions together with Alessandro Ribeiro in 2004. He has been responsible for delivering high-quality software products and services throughout America, working for companies like GMAC, EDS, DTE Energy, Siemens, Convergys, and others. He has more than 20 years experience in highly scalable, secure, web-based systems. As a Software Architect, he has implemented and lead the deployment efforts of state-of-the art, innovative, business solutions. Paulo has extensive experience in the financial, automotive, energy, and education industries. He lives in Austin, TX with his wife, and three children.
James L. Bindseil
James L. Bindseil is a Managing Partner focused on business operations, marketing, and vertical industry strategy.
Prior to joining Tailwind, Bindseil was the President and CEO for GlobalSCAPE, Inc where he led the successful turnaround of declining revenue and aging innovation resulting in award winning software generating year over year record revenue growth all while fostering a culture recognized by consistent best places to work accolades. Before GlobalSCAPE, Bindseil held key leadership positions with companies such as Symantec and Fujitsu America where he was instrumental in shaping the strategic direction and positioning of the organizations. As Chief Technology Officer for the Global Consulting Services division at Symantec, Mr. Bindseil was a part of the leadership team that achieved an increase in annual revenue from $3.1 million to $300 million in nine and a half years.
Bindseil earned degrees in Management and Mathematics. He is a Certified Information Systems Security Professional (CISSP) with professional certifications from Hewlett Packard, CISCO, and Microsoft.
Bindseil served honorably for the United States Marine Corps. He sits on the Board of Directors for the Boys and Girls Club of America. He is also an IRONMAN competitor
Mark Stavrou is a Managing Partner focused on business development and sales operations
Mark has been in sales and leadership positions in software, and professional services for approximately 20 years. Most recently Mark co-founded and was COO of Clear Measure, a leading provider of software engineering and consulting services. Mark was Vice President of Sales for PTC, Inc., providing enterprise data services and solutions. Mark was founder, President and CEO of the NOVA Family of Companies – a diversified business including real estate development and long term care services. Mark was Director of Global Sales for Equinix, Inc., responsible for approximately $100MM in run rate data center services business en route to a successful IPO and growth to a multi-billion dollar global market leader.Prior to Equinix, Mark performed successful sales management and enterprise sales roles for RSA Security and high growth companies GlobalCenter and Genuity – providers of managed hosting services.
As product manager for Internet security, Mark helped leading Internet service provider PSINet build one of the world’s first Internet managed security services suites and grow it’s managed security services practice.
Andrew Tull is a Managing Partner focused on Business Development and Strategic Alliances
Andrew has over 27 years of experience in the security-software, technology and consumer packaged goods industries, where he established an unparalleled reputation for managing and building worldwide sales territories, launching new products, and developing new distribution strategies. Throughout his career, he has been responsible for directing sales and new channel development, managing key strategic relationships, and spearheading new marketing initiatives. He also has been involved in all aspects of account and sales team management, operations and sales technology for companies that have included Procter & Gamble, Johnson & Johnson, Net Nanny Software, Pragma Systems, TappIn and Globalscape, Switch and Tailwind.
Andrew has earned multiple top sales awards throughout his career, and was awarded the Chairman’s Club Award from Procter & Gamble and the Craig T. Robinson Award from Globalscape.
Alessandro Ribeiro is the Chief Architect focused on delivering world-class business solutions