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Tim Brown Headshot

Insights into Banking Innovation with Tim Brown 

Tim Brown, Chief Information Officer at Johnson Financial Group (JFG), is this week’s guest of Humanizing Software, where we explore the concept of software and its relationship to humans. With over 30 years of experience as an Information Technology leader in the financial services industry, we’re excited to talk to Brown about evolving technology and customer experience.


Humanizing Software

Even as technology has moved forward with increasing speed through the years and opened up countless ways to improve our world, the plain fact is that for most of that time the interactions between users and tools have been primitive and one-way.